without hesitation or trying to make me feel that I had to keep it. I love working with companies that understands your situation and are happy to work with you. I would highly recommend this company
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the wait only unfortunate part was that they sent me the wrong size (ordered XL, and sent me a L) which was not a big deal. After exchanging some emails and sending pictures that it was in fact not the the correct size they sent me a return shipping label, and started the process of sending me the correct size, a few days later my correct size was delivered and is a very nice jacket to wear. So other then some shipping delay and a minor mistake everything was resolved, very happy with the customer care and response via email in correcting the mistake, might shop here again in the future if I ever need any type of clothing/jackets/coats that I wouldn't be able to find anywhere else in my area.
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and I appreciated how he made sure I was completely satisfied with my purchase. I would definitely recommend shopping here if you want to have a stress-free experience. There was a mistake with my jacket size but it was fixed as soon as possible and with no hesitation. Glad to have found leather city!!
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sure and use their measurements chart. It was easy to order and the communication was excellent. I will order again for sure.
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point. Very soft leather, clean fit and solid hardware. Customer service was excellent, they reached out to ensure fit prior to and after shipping.
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City could not have been more helpful when I asked for an exchange. Quick in responding and again keeping me updated of the progress.
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all info required. Got the correct size and the jacket was perfect when received. It took less than a week to arrive. 👍
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pe logo as the front, which it was suppose to be only in the front. Other than that, the jacket material is great. The jacket arrived on time. The customer service was excellent. The customer service representative made sure my choice of size was correct, but my choice wasn't right. They helped me change my size to Medium before the jacket was shipped and to my surprise, the jacket fits me perfectly. It was the best decision they made for me.
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