trouble for the staff who were so kind and responsive and very thorough in their commitment to getting the order correct. Excellent levels of communication and customer service and I am delighted to have been a customer. The item travelled through many countries to finally arrive in the U.K. and I was kept informed via tracking of its progress throughout. The leather coat we ordered was even better than we imagined, well packaged and protected and a perfect fit. I have high expectations in all that I do so for me to express such appreciation and recognition is rare. However, this company have excelled in their professionalism and I will be returning with future custom in due course.
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ted.
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tter. They responded quickly and resolved my issue without me ever having to worry. And the jacket was just as great as advertised very nice leather and warm
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m look NOTHING like the picture they advertise! That all changed for me when I found The Leather city. After searching Etsy, eBay, amazon, and google, I could not find a proper and true copy of the original Resident Evil 2 RPD jacket. I needed this for Christmas, and I needed it to be quality. Not a cheap knockoff. I can tell you I was worried. But after reading their positive reviews, I took a risk. First, let me tell you they’re communication is unmatched. They answered all my questions, (even the dumb ones) and were transparent the entire ordering and shipping process. They gave me updates concerning my order, and I never was treated like anything but a priority. Their customer service is also outstanding. Now, for the main part. The jacket. Wow. I was absolutely blown away at the quality. It was like they took the jacket right out of the game. It’s beyond cosplay quality. And it brought pure happiness to my home on Christmas. Nothing will top this gift, so I’ll have to order another one from them next year! Lastly, I am so relieved to have found TheLeatherCity. For what they charge, you’d be foolish not to order.
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City could not have been more helpful when I asked for an exchange. Quick in responding and again keeping me updated of the progress.
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se. Love it so much!!!
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the hips; however, with how 76 wears his jacket it's meant to sit above the hip. The sizing is perfect after wearing it where it needs to be. The staff here was prompt with service and emailing back and forth, and the finished product is very high quality and beautiful. I've received compliments on my cosplay from this jacket! Its one of the best 76 jackets on the market. Worth the money and I will be buying from them again.
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fits fine.
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