it, customer service & experience with Leather City
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the details are exactly as pictures and the fit is dead on! It took a little longer than estimated to ship, but as I ordered during a pandemic and the month before Christmas I can’t really complain and when contacted about shipping Leather City was prompt, polite and informative! I’m not one to write reviews, but I am so impressed I had to! This coat is worth every single penny!
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ectations. The double inner pockets was not only a great touch. All the stitching was perfect. The knitted collar and cuffs were something you'd expect from a big manufacturer like Nike or Adidas. Worth every penny, thinking of buying a different color.
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To start off this review, I need to recognize the customer service I was provided. I'm not an experienced leather wearer so I was asking them questions much prior to my order. They answered each and every question I had and answered in timely manner. After I placed my order, I received an email asking for confirmation on my chest size. We went a few emails back and forth working out the logistics. Again, each email came in a timely manner. After I received my coat, I reached out both to thank them and for advice in care instructions. I received a response back promptly and with information on how to maintain the coat. The customer service, simply put, was excellent the whole way through. As for my coat itself, I was nervous about making such an order online. Between the fitting, general look and costs, I found myself researching and reading other reviews prior to my ordering. When I received the order, it was folded into a bag for safe transport, once removed I noticed the high quality of the item. The picture as others have said do not do it justice. It is a very nice item. After putting it on, I took note that it fit me very nicely. I am more than satisfied with the quality of the item.
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