without hesitation or trying to make me feel that I had to keep it. I love working with companies that understands your situation and are happy to work with you. I would highly recommend this company
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the wait only unfortunate part was that they sent me the wrong size (ordered XL, and sent me a L) which was not a big deal. After exchanging some emails and sending pictures that it was in fact not the the correct size they sent me a return shipping label, and started the process of sending me the correct size, a few days later my correct size was delivered and is a very nice jacket to wear. So other then some shipping delay and a minor mistake everything was resolved, very happy with the customer care and response via email in correcting the mistake, might shop here again in the future if I ever need any type of clothing/jackets/coats that I wouldn't be able to find anywhere else in my area.
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ct fit
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rder online from a different country but I couldn't be happier with my experience. I placed my order and was surprised to receive an email shortly after containing a size guide asking me to check the measurements and confirm I am happy with the size I ordered. After checking I actually needed a different size and this was no problem for them at all. They were very helpful and friendly, nothing seemed like too much trouble! My jacket arrived much quicker than I expected, fits perfectly, is top quality and exactly what I was looking for. Between the customer service, top quality product and reasonable pricing, I cannot recommend this company enough! I will definitely be returning to The Leather City when I am ready to purchase my next jacket. Thank you so much!
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ity and actually exceeds what I expected. It arrived rapidly and unmarred and they were able to make an adjustment for me to the sleeves that turned out perfect. There's always a concern when ordering something like this online, it's hard to judge something when you cannot see it physically, but this experience was above-and-beyond and the team at The Leather City stayed in frequent contact with me throughout the process. Overall, there may not be a better word to describe this other than "Shiny!"
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