h updates and paid special attention to confirm the correct size/concerns before the order was processed. Quality is good and fits perfectly.
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action as their top priority. And they always stand behind their product! I was very impressed with the materials used, the craftsmanship and they got the colors just right. When I requested some customizations to the jacket ordered, they were more than willing to accommodate my requests. I highly recommend this company and look forward to doing business with them again.
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To start off this review, I need to recognize the customer service I was provided. I'm not an experienced leather wearer so I was asking them questions much prior to my order. They answered each and every question I had and answered in timely manner. After I placed my order, I received an email asking for confirmation on my chest size. We went a few emails back and forth working out the logistics. Again, each email came in a timely manner. After I received my coat, I reached out both to thank them and for advice in care instructions. I received a response back promptly and with information on how to maintain the coat. The customer service, simply put, was excellent the whole way through. As for my coat itself, I was nervous about making such an order online. Between the fitting, general look and costs, I found myself researching and reading other reviews prior to my ordering. When I received the order, it was folded into a bag for safe transport, once removed I noticed the high quality of the item. The picture as others have said do not do it justice. It is a very nice item. After putting it on, I took note that it fit me very nicely. I am more than satisfied with the quality of the item.
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