and beyond to fix the issue in a timely manner no questions asked. Also, responded to my emails in a timely manner as well! No issues with communication! Will definitely order again in the future! Thanks again!
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ican" patch on the sleeve, just like in the movie. It's got slightly padded shoulders, which gives it a very cool fit. It's an awesome retro-looking jacket, but brand new! I'm 6'3" and 190 lbs. I ordered a medium, but I need to exchange it for a large, because it was a bit too snug and the sleeves were too short.
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reat customer service and the product is remarkable. I've ordered two more tracksuits since.
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ithin 24 hours of asking for help i recieved word from them. They really thought of a solution and were really fair in their way of handeling this. About the jacket i already have; one of the best jackets I ever owned. It fits perfectly, good quality leather and beautiful details. Looking forward to the second jacket and will remember this shop because it is so hard to get a good leather jacket!
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u know? Tartan is splash of haggis
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To start off this review, I need to recognize the customer service I was provided. I'm not an experienced leather wearer so I was asking them questions much prior to my order. They answered each and every question I had and answered in timely manner. After I placed my order, I received an email asking for confirmation on my chest size. We went a few emails back and forth working out the logistics. Again, each email came in a timely manner. After I received my coat, I reached out both to thank them and for advice in care instructions. I received a response back promptly and with information on how to maintain the coat. The customer service, simply put, was excellent the whole way through. As for my coat itself, I was nervous about making such an order online. Between the fitting, general look and costs, I found myself researching and reading other reviews prior to my ordering. When I received the order, it was folded into a bag for safe transport, once removed I noticed the high quality of the item. The picture as others have said do not do it justice. It is a very nice item. After putting it on, I took note that it fit me very nicely. I am more than satisfied with the quality of the item.
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future how well they do with wear & tear, but so far I'm very happy with my purchase. My only (small) issue is that Sonic's ear on our jackets isn't colored in (it's just blue). Everything else is just like the jacket pictured.
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