aking it for my event. I look forward to doing future business with you
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the wait only unfortunate part was that they sent me the wrong size (ordered XL, and sent me a L) which was not a big deal. After exchanging some emails and sending pictures that it was in fact not the the correct size they sent me a return shipping label, and started the process of sending me the correct size, a few days later my correct size was delivered and is a very nice jacket to wear. So other then some shipping delay and a minor mistake everything was resolved, very happy with the customer care and response via email in correcting the mistake, might shop here again in the future if I ever need any type of clothing/jackets/coats that I wouldn't be able to find anywhere else in my area.
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rdering again 😊
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action as their top priority. And they always stand behind their product! I was very impressed with the materials used, the craftsmanship and they got the colors just right. When I requested some customizations to the jacket ordered, they were more than willing to accommodate my requests. I highly recommend this company and look forward to doing business with them again.
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jacket itself looks incredible. So thank you again!
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nd photos exactly, including the inner pockets (the inclusion of pockets at all was a huge plus I think). This jacket feels like it will last for a long time with the proper care. One thing I thought was nice, was that I was contacted by an employee to confirm my shipping size before the jacket was shipped. I'm not sure if this was because I ordered an unusual size or if this is just usual practice for them, but either way I thought it was nice that they thought to double-check my request before shipping anything. I had never ordered from LeatherCity before, based on the results I'd be happy to do so again.
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