trouble for the staff who were so kind and responsive and very thorough in their commitment to getting the order correct. Excellent levels of communication and customer service and I am delighted to have been a customer. The item travelled through many countries to finally arrive in the U.K. and I was kept informed via tracking of its progress throughout. The leather coat we ordered was even better than we imagined, well packaged and protected and a perfect fit. I have high expectations in all that I do so for me to express such appreciation and recognition is rare. However, this company have excelled in their professionalism and I will be returning with future custom in due course.
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wo weeks for an event. I knew I was really pushing it, timewise, but I paid for rush delivery and crossed my fingers. They came through with two days to spare! And the vest is just magnificent! In my opinion, even better than advertised. The next time I need a leather anything for an outfit, I'm coming here first to see if they carry it. Seriously exceeded my expectations, and their customer service is top notch. Really couldn't be happier.
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so worked very hard to ensure I was giving them the right revised sizes, and sure enough the replacement quilted jacket fits beautifully, and I’m Wearing it on maybe the last cold day of the season and could be more warm and comfortable.
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than expected. Upon trying it on. it fit perfectly. And the quality is far better than I expected it would be. Their professionalism and prompt service are beyond words. In the future they are my go to source. I'll now go to them for any special sizing jacks I need made!
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g it for a better size that fits me. By far one of the best companies I've worked with in customer assistance and going out of the way to satisfy the customer, I'd give them 10 stars if I could A++++
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rder from The Leather City in the future.
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fits fine.
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