cation you provided and your truly amazing customer service. I will highly recommend you to all our friends and will try to find a place to leave a glowing review! Thanks, again, for your help. Theresa
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r the front. I ordered some hooks so will have to rush to tailor for that. Otherwise I love it.
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tra mile for me. I would definitely use their services and recommend them to friends/family
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king with my odd measurements
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so worked very hard to ensure I was giving them the right revised sizes, and sure enough the replacement quilted jacket fits beautifully, and I’m Wearing it on maybe the last cold day of the season and could be more warm and comfortable.
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addition. There are some other features I wish were added, like the ability to close the collar around your face (and longer collars to achieve that goal) but they aren't enough to lower my score
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To start off this review, I need to recognize the customer service I was provided. I'm not an experienced leather wearer so I was asking them questions much prior to my order. They answered each and every question I had and answered in timely manner. After I placed my order, I received an email asking for confirmation on my chest size. We went a few emails back and forth working out the logistics. Again, each email came in a timely manner. After I received my coat, I reached out both to thank them and for advice in care instructions. I received a response back promptly and with information on how to maintain the coat. The customer service, simply put, was excellent the whole way through. As for my coat itself, I was nervous about making such an order online. Between the fitting, general look and costs, I found myself researching and reading other reviews prior to my ordering. When I received the order, it was folded into a bag for safe transport, once removed I noticed the high quality of the item. The picture as others have said do not do it justice. It is a very nice item. After putting it on, I took note that it fit me very nicely. I am more than satisfied with the quality of the item.
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