any showed in ensuring we double checked the size w/your sizing chart. Fast service. We received our merch quickly. It was a hit! Thank you
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rder online from a different country but I couldn't be happier with my experience. I placed my order and was surprised to receive an email shortly after containing a size guide asking me to check the measurements and confirm I am happy with the size I ordered. After checking I actually needed a different size and this was no problem for them at all. They were very helpful and friendly, nothing seemed like too much trouble! My jacket arrived much quicker than I expected, fits perfectly, is top quality and exactly what I was looking for. Between the customer service, top quality product and reasonable pricing, I cannot recommend this company enough! I will definitely be returning to The Leather City when I am ready to purchase my next jacket. Thank you so much!
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ep. When I got the jacket it was immediately evident the quality of the real leather and stitching was what I would expect from a much more expensive piece... the jacket was gorgeous. However whilst the body fit was perfect the circumference of the arms was not big enough and the sleeves were just too tight. The patience and service i received to help me get a jacket that would fit, they happily let me return the jacket and then custom made one with wider arms and sent that to me. Wow, what amazing customer service, cannot fault them at all.
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g it for a better size that fits me. By far one of the best companies I've worked with in customer assistance and going out of the way to satisfy the customer, I'd give them 10 stars if I could A++++
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ped, and delivered on time, but I also had amazing one-on-one customer service making sure the jacket would fit over my clothes and fit my body in general. I've been asked about my jacket by at least 20 people not only because of the design but because of the amazing quality itself.
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