rdering again 😊
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trouble for the staff who were so kind and responsive and very thorough in their commitment to getting the order correct. Excellent levels of communication and customer service and I am delighted to have been a customer. The item travelled through many countries to finally arrive in the U.K. and I was kept informed via tracking of its progress throughout. The leather coat we ordered was even better than we imagined, well packaged and protected and a perfect fit. I have high expectations in all that I do so for me to express such appreciation and recognition is rare. However, this company have excelled in their professionalism and I will be returning with future custom in due course.
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ity and fit of the outfit.
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arrived it was perfect. When tracking the jacket I realises that it was coming from Pakistan and I began to worry about what I would receive. (I had seen a number of similar jackets on the internet that didn't look to be as good a quality.) I shouldn't have worried, it was just as in the photos.
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s excellent. Would buy here again and recommend to friends. Thank you !
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ped, and delivered on time, but I also had amazing one-on-one customer service making sure the jacket would fit over my clothes and fit my body in general. I've been asked about my jacket by at least 20 people not only because of the design but because of the amazing quality itself.
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ts attention to detail, quality, excellent pricing and responsive friendly customer service. A+++
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To start off this review, I need to recognize the customer service I was provided. I'm not an experienced leather wearer so I was asking them questions much prior to my order. They answered each and every question I had and answered in timely manner. After I placed my order, I received an email asking for confirmation on my chest size. We went a few emails back and forth working out the logistics. Again, each email came in a timely manner. After I received my coat, I reached out both to thank them and for advice in care instructions. I received a response back promptly and with information on how to maintain the coat. The customer service, simply put, was excellent the whole way through. As for my coat itself, I was nervous about making such an order online. Between the fitting, general look and costs, I found myself researching and reading other reviews prior to my ordering. When I received the order, it was folded into a bag for safe transport, once removed I noticed the high quality of the item. The picture as others have said do not do it justice. It is a very nice item. After putting it on, I took note that it fit me very nicely. I am more than satisfied with the quality of the item.
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